🔐 Privacy & Security

Junglee Apps' Privacy Policy – Your Data Is Safe With Us

Junglee Apps takes your privacy extremely seriously. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026

Our commitment: Junglee Apps never sells your personal information or shares it with third parties without your consent. Your privacy is our top priority.

1 Introduction

Junglee Apps (jungleeapps.org) is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting their personal information.

This Privacy Policy explains how Junglee Apps collects, uses, stores, and where necessary shares your personal information with third parties. By using our platform, you are considered to have accepted the terms set out in this Privacy Policy.

This policy is part of our Terms and Conditionsand should be read together with it. If you disagree with any part of this policy, please discontinue use of our platform and contact our support team.

Junglee Apps may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address, and the date of the latest update will be shown on this page.

2 What information we collect

To create accounts and manage gaming activity on Junglee Apps, we collect various types of information. This data comes from two sources — what you provide directly and what is collected automatically through your use of the platform.

Type of Information Example Methods of Collection
Identity Information Full name, date of birth, national ID number Registration Form
Contact Information Email address, mobile number, and postal address Registration Form
Financial information Mobile banking number, transaction history Payment Processing
Technical Information IP address, browser, and device information Automatic
Gaming Data Betting history, win and loss records Platform Operations
Cookie Information Session data, preference settings Cookies / Local Storage

We only collect information that is necessary to provide our services. No unnecessary or excessive data is collected. We never collect sensitive information relating to your health, religion, or political views.

3 How we use your information

Junglee Apps uses the information we collect for the following purposes:

  • Account management: To ensure the security of registration, login, and account access.
  • Identity Verification: To complete the KYC (Know Your Customer) process and prevent fraud.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Customer Support: To resolve issues and provide customer support.
  • Promotional Communications: To inform you about bonuses and offers, where you have given consent.
  • Legal obligations: To meet government or legal requirements.
  • Responsible Gaming: To detect unusual gaming behaviour and provide appropriate support.
  • Platform Development: To analyse user experience and improve service quality.

You may opt out of promotional emails or SMS at any time. Simply update your account settings or contact our support team directly.

4 Data Sharing Policy

Junglee Apps never sells your personal information. However, in the following limited circumstances, certain data may be shared with third parties:

  • Payment Service Providers: Mobile banking providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • Law enforcement agencies: Information may be disclosed in accordance with lawful orders from the Government of Bangladesh or directives issued by a court.
  • Fraud Prevention Services: Approved third-party service providers who assist in detecting fraud and cybercrime.
  • Audit firms: Independent auditors who verify our gaming systems and are bound by confidentiality agreements.

We maintain strict confidentiality agreements with all third parties mentioned above. They may only use your information for specified purposes and are prohibited from sharing it elsewhere.

Junglee Apps never sells or transfers your information to advertisers, data brokers, or marketing agencies.

5 Cookie Policy

Junglee Apps uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise you when you return.

Types of cookies we use:

Essential cookies Functional Cookies Analytics Cookies Session Cookies
  • Essential cookies: These are essential for the platform to function correctly. Without these cookies, login, payment, and gaming sessions will not work.
  • Functional Cookies: Remembers your language preference, theme settings, and login status.
  • Analytics Cookies: To understand which pages are most frequently visited — this data is entirely anonymous.
  • Session Cookies: Automatically deleted when the browser is closed.

You can disable cookies through your browser settings. Please note that doing so may limit certain features of the platform.

6 Data Protection Measures

Junglee Apps employs industry-leading technology to protect your data. Our security measures are regularly reviewed and updated.

  • 256-Bit SSL Encryption: All data transfers are fully encrypted.
  • Firewall Protection: An advanced firewall system that prevents unauthorised access.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Third-party expert teams conduct regular audits of our systems.
  • Data Backup: Your data is securely backed up across multiple locations.
  • Staff Training: All our staff receive regular training on data protection.

If you suspect that your account has been accessed without authorisation, notify our support team right away. We will respond swiftly.

7 Third-Party Services

Junglee Apps works with certain third-party services that help make our platform better and more secure. These services operate under their own privacy policies.

  • Payment Gateway: bKash, Nagad, Rocket, and other mobile banking providers.
  • Gaming Software Providers: A licensed international gaming company.
  • Verification Services: Authorised providers for KYC and age verification.
  • Analytics services: For analysing anonymous user behaviour.

All third parties are contractually bound to uphold Junglee Apps's strict privacy standards. We regularly verify their compliance.

8 Your Rights

As a Junglee Apps user, you have several important rights regarding your own personal information. We respect and uphold these rights at all times.

👁️
Right to Access Your Data

You may request to know what information we hold about you.

✏️
Right to Rectification

If any of your information is inaccurate, you may request a correction.

🗑️
Right to Erasure

In certain circumstances, you may request the deletion of your data.

📦
Right to Data Portability

You may request an export of your data in a standard, portable format.

🚫
Right to Object to Processing

You may object to your data being used for marketing or analytics purposes.

⏸️
Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

9 Data Retention Period

Junglee Apps does not retain data beyond what is necessary. Retention periods vary depending on the type of information:

  • Account information: Retained for the duration your account is active and for up to 5 years after closure for legal compliance purposes.
  • Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
  • Customer Support Conversations: Retained for up to 2 years after an issue is resolved.
  • Marketing Data: If you opt out, your data will be deleted within 30 days.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
  • Log Files: Retained for a maximum of 90 days for security purposes.

Once the designated retention period has expired, your data is permanently deleted or anonymised using secure methods.

10 Protection of minors

Junglee Apps strictly prohibits anyone under the age of 18 from using the platform. Our privacy policy applies additional safeguards to protect the information of minors.

  • Age verification is mandatory at the point of registration.
  • KYC documents are verified in cases of suspected activity.
  • If a minor's account is identified, it will be immediately closed and all associated data permanently deleted.
  • Parents or guardians may contact us to report a child's account.

If you become aware that a minor is using our platform, please contact us immediately. We will take prompt action.

11 Privacy Policy Updates

Junglee Apps reserves the right to amend or update this privacy policy as needed. When changes are made, we will notify you in the following ways:

  • The date of the latest update on this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • You will be notified via a pop-up notification when you log in to the platform.

Continued use of the platform after the updated policy is published will be considered automatic acceptance of the new terms. If you do not agree with the changes, please contact us to close your account.

12 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you with any matter.

We typically respond to your email within 24–48 hours. For urgent matters, please reach us directly via live chat.

Our Privacy Commitment

How we protect your information on Junglee Apps

🔐

End-to-End Encryption

Every transaction and piece of personal information you share is fully encrypted with 256-bit SSL technology. No hacker or third party can access your data.

🚫

No Data Sales

Junglee Apps never sells your personal information to advertisers or data brokers. Your data is used solely to provide our services to you.

Transparent Data Practices

We are transparent about why each piece of information is collected. Your data is never used for any purpose without your consent.

🛡️

Regular Security Audits

An independent third-party team of experts regularly audits our security measures to ensure your data remains fully protected.

⚙️

Stay in Control

Opt out of marketing, view, or update your information directly from your account settings. You have full control over your data.

💬

24/7 Privacy Support

For any privacy questions or concerns, our dedicated support team is available around the clock to assist you.

Summary Your Rights

Your privacy rights on Junglee Apps at a glance:

  • Right to access your stored information at any time
  • Right to Correct Inaccurate Information
  • Right to Erasure Under Specific Conditions
  • Right to Opt Out of Marketing Communications
  • Right to Data Portability
  • Right to have your data deleted upon account closure

🔗 Related Pages

For more information related to the Privacy Policy, please see:

Email us for privacy-related requests:

[email protected]
🌸 Play Safe!

Your Privacy is Protected – Get Started Now

Your personal information is completely secure on Junglee Apps. Register today and enjoy the best online gaming experience in Bangladesh.

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